SDR UK Network

Developing a Network for Service Design Research in UK

Service Design Research UK (SDR UK) aims to create a UK research network in an emerging field in Design that is Service Design. This field has a recent history and a growing, but still small and dispersed, research community that strongly needs support and visibility to consolidate its knowledge background and enhance its potential impact. Services represent a significant part of the UK economy and can have a transformational role in our society, if we think of how they affect the way we organize, move, work, study or take care of our health and family. Design introduces a more people centred and creative approach to service innovation, which is critical to delivering more effective and novel solutions that have the potential to tackle contemporary challenges.

The research network will create the opportunities, for the SDR UK's emerging research community, to converge around three thematic workshops that will bring together academics, designers, public and private sector organizations and relevant institutions to collect and map the research work done till now, discuss project exemplars, share experiences and identify research gaps and future research themes. The workshops outcomes will be made available on a dedicated on-line platform, where the emerged research questions will be used to inform an on-line forum.

SDR website will be linked with existing national and international initiatives and on-line communities related to the topics of service research and innovation. The international Service Design and Innovation conference ServDes to be held at Lancaster University in April 2014, will host a final public event to present SDR UK results and to organize discussion tables around the emerged research themes to springboard possible future research collaborations.

This project is linked to an existing work on Service Design Research. 

Project Team

SangiorgiSangiorgi Daniela Sangiorgi Service Design, Design for Public Services, Service Innovation
Alison Prendiville Alison Prendiville University of the Arts London

Partners / Funders

Project Funders

Updates

Key note presentation at Relating Systems Thinking and Design Symposium

Event2 years, 8 months and 13 days ago
Key note presentation at Relating Systems Thinking and Design Symposium

15th of October 2014

The Oslo School of Architecture and Design has organised the third symposium on Relating Systems Thinking and Design. I have been asked to contribute to the discussions, by trying to relate my perspective on Service Design with the very wide field of Systems...Read full update

Mapping and Developing Service Design Research in the UK – Final report 2014

OutcomeReport
Mapping and Developing Service Design Research in the UK – Final report 2014

This report presents the material from the network as an overview of Service Design Research in the UK. With its key research themes and sectors, it discusses the nature and challenges of Service Design practice in the UK. ...More information

Kick off meeting for DeSID

Kick off meeting for DeSID

Kick off meeting for DeSID at the Design Council

The 20th of May we had the kick off of the AHRC funded ‘Design for Service Innovation and Development’ research project at the Design COuncil. The meeting was attended by Daniela Sangiorgi, Jeyon Jung, Eun Yu (Lancaster University), Alison...Read full update

Towards a mature Service Design Research field Building up the knowledge

OutcomeReport

This report is a summary of the activities and insights developed during the second workshop of Service Design Research UK Network. It summarises the key learning points considering the main question of this second workshop: How can Service Design be better implemented, embedded, measured and scaled...More information

SDR UK workshop 02

Event3 years, 8 months and 6 days ago
SDR UK workshop 02

22nd of October 2013, University of the Arts London

Towards a mature Service Design Research field: building up the knowledge

The second workshop of SDR UK was held in the University of the Arts London. There was a mix of academics, designers and organisations looking into...Read full update

Building the Service Design Research Landscape

OutcomeReport
Building the Service Design Research Landscape

Many of the conversations that happened during the first Service Design Research workshop, suggest the need for Service Design to take the next step, meaning to become a more mature professional and research field. This has emerged from the several considerations about the need to define clearer...More information

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