Participants were asked to think about the way they do things in their own company or in divisions of the BBC they are a member of. This incited thinking about different stages, stakeholders and activities that shape development processes.
Individual development processes were than shared and discussed among groups of SMEs or BBC staff. By identifying and combining significant characteristics from individual processes, groups generated general development processes representative for either SMEs or the BBC.
Related to those general processes, participants identified requirements, structural constraints and other factors that have either a direct or indirect impact on how SMEs or the BBC are doing things.